1. Introduction
PrintNavi (operated by LifeNavi Limited HK, “we”, “us”, “our”) values your privacy and is committed to protecting your personal information. By using our website (the “Site”) and submitting your information on or through the Site, you (the “user”, “you”, “your”) agree to the collection, use and disclosure of your personal information under this Privacy Policy.
2. Scope & Applicable Law
We handle personal information in accordance with the Act on the Protection of Personal Information (APPI) which enters into force for businesses in Japan.
This policy applies to all users of the Site who are located in Japan.
3. Minors
We do not knowingly allow persons under 18 years old to register or use our services. If you believe a child under 18 has provided us with personal information, please contact us at [email protected].
4. Information We Collect
4.1 Log File and Cookie Information
We may collect details such as date/time of visit, referring website, type of browser, IP address. We also use cookies to help improve the user experience, remembering your preferences and login status. Except when you have registered an account, such data do not directly identify you.
You may disable cookies via your browser, though functionality may be limited.
4.2 Personal and Business Information
When you create an account, place an order or interact with our services, we may collect:
- Name, address, email address, telephone number
- Company name (if applicable),delivery address
- Payment information via third-party gateways (credit card number, payment account)
- Order details and transaction history
We collect this information to process your orders and provide our services.
5. Purpose of Use
We use your information for the following purposes:
- To fulfil and deliver your orders
- To provide customer support and respond to inquiries
- To improve our Site, services, products and user experience
- To send you updates or marketing information (only if you have opted-in)
If you do not wish to receive marketing communications, you may opt out by contacting us.
6. Disclosure to Third Parties
We may share your information with:
- Our trusted service providers (payment processors, printing partners) strictly for the purposes above
- Legal or regulatory authorities when required by law We will not sell or rent your personal information to third parties for their independent marketing. Under APPI, personal information cannot be transferred to third parties abroad without required consent or equivalent protection measures.
7. Cross-border Transfer
If your personal information is to be transferred outside Japan, we will ensure that appropriate protections and consents are in place, in line with APPI requirements.
8. Data Retention
We will retain your personal information for as long as necessary to fulfil the purposes set out in this policy, unless a longer retention period is required or permitted by law (e.g., accounting, tax, legal compliance).
9. Security
We apply commercially reasonable security measures to protect your personal information from unauthorized access, loss, or alteration. However, no system is completely secure and we cannot guarantee absolute security.
10. Links to Other Websites
Our Site may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
11. Your Rights
You have the right to request access to, correction of, deletion of, or cessation of use of your personal information. Please contact us at [email protected] for such requests.
12. Changes to This Privacy Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page, with an updated “Last updated” date. Your continued use of the Site after changes constitutes your acceptance of the updated terms.
13. Contact Information
If you have any questions or concerns about this policy or our handling of your information, please contact us:
PrintNavi (LifeNavi Limited HK)
Email: [email protected]
Last updated: [December 1, 2025]
Japan