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We’re here to help!

We’re a one-stop print shop with a strong appetite for offset, digital, and large format.
No project is too big or small. From design to print, we’re here to help!

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Contact Us - email

Email Support

Have a question or need help with your print data or our services? Our bilingual support team is available in English and Japanese, and will reply within 4 business hours. Whether it’s about file preparation or general inquiries, we’ll make sure you receive clear and reliable guidance.

Best for: Data-related questions, general service inquiries

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Live Chat

If you need help navigating the website or completing your order, our live chat team is here to assist. Our bilingual staff is available Monday to Friday, 9:00 AM – 6:00 PM (JST),ready to answer your questions in English or Japanese. We’ll guide you smoothly through ordering, site usage, and anything else you need.

Best for: Website navigation, order-related questions and assistance

PrintNavi provides a reliable online printing service designed to support all customers - from first-time users to experienced professionals.With clear options, fair pricing, and friendly bilingual support, we aim to make printing simple and easy to understand. By combining the latest print technologies with practical know-how, we deliver products that meet a wide range of needs, from small-lot orders to large-format printing, with accuracy and care.
Customer Support Hours
  • Monday - Friday: 8am - 6pm (JST)
  • Closed: Saturdays, Sundays and Public Holidays

We welcome enquiries via chat or by email

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